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Xebec Snap

How do I set up my Snap?

We created the Getting Started Guide below, as well as a quick video walkthrough HERE, to get you set up! Our tech support team is available to contact here if you have any additional questions. Click here if the Getting Started Guide does not automa

Where can I find the Snap User Manuals?

You can find those here!

I see “No Signal” on one/both Snap Screen(s). What should I do?

This is almost always solved by downloading the DisplayLink Driver! You can download that HERE. You may need to restart your laptop after doing so, and make sure the application is open and running from there. If you still see the signal, please reac

My Snap Bracket does not fit around my laptop. What do I do?

We understand that some laptops, especially those with a bit more thickness or with a protective case, may pose challenges for the Snap bracket fit. To tackle this, we're excited to share that we've designed an early production run of an adapter tail

My pass through charging feature on my Snap is not working. What do I do?

The Xebec Snap has a pass-through charging feature that allows you to charge your laptop via the Xebec Snap Bracket, eliminating the need for a direct connection to a USB-C port on your laptop. Pass through charging only supports 60W-100W USB-C lapto