Snap Products

How do I set up my Snap products?

We’ve created setup guides to walk you through the basics of setting up your Xebec Snap. Our tech support team is ready to assist if you have any questions or run into any issues. You can contact us here. STEP-BY-STEP INSTRUCTIONS. SNAP SCREEN SETUP

My Snap Bracket keeps falling off of my laptop. What do I do?

First, please ensure that you are using the Kickstand to its full potential! Beyond just opening up, the Kickstand will actually extend to better reach your work surface. Some laptops, especially those with ultra-thin designs, thicker builds, or prot

How do I connect the Snap Bracket to my Surface Pro?

Which Surface Pro models are compatible with the Xebec Snap?. The Xebec Snap works with Microsoft Surface Pro 7, 8, 9, and 10 models. However, some adjustments may be needed depending on your device version to ensure the perfect fit. How do I set it

How do I change the orientation of the screens on the Snap?

How to Change the Orientation of Your Snap Screens. Watch these videos to adjust your Snap screen orientation on Windows and Mac. Arrange your screens first using this article. Watch our video guide for adjusting your Snap screen orientation on a Mac

How do I arrange Snap Screens for cursor alignment?

Follow these steps to easily adjust your screen arrangement on both Windows and Mac laptops. 1. Mac: Screen Arrangement Watch our video guide for arranging your Snap screens on a Mac:. Quick Steps:. 1. Open Display Settings:. 2. Arrange Screens: Drag

I see “No Signal” on one/both Snap Screen(s). What should I do?

If you’re seeing a "No Signal" message on your Snap Screen(s), don’t worry—this issue is almost always resolved by downloading the DisplayLink Driver. Steps to resolve:. For further assistance with setting up your device, refer to our Xebec Snap Setu

What are the Bracket Adapters that were included in my Snap order?

Some laptops, especially those with ultra-thin designs, thicker builds or protective cases, may face challenges when fitting the Snap Bracket. Our Snap Bracket Adapter is designed specifically for these situations! If you didn't receive one in your o

My pass through charging feature on my Snap is not working. What do I do?

The Xebec Snap has a pass-through charging feature that allows you to charge your laptop via the Xebec Snap Bracket, eliminating the need for a direct connection to a USB-C port on your laptop. Pass through charging only supports 60W-100W USB-C lapto

Snap User Manuals

You can check out the user manuals for all of our Snap products below. Click on the links to download and view the instructions. Just looking for help with setup? We'll walk you through it here!. Snap Bracket. Snap Screen. Snap Stack-up Mount. Snap L

How do I connect my Stack-Up Mount?

The Stack-Up Mount is designed to make it simple to expand your Snap setup. To get started, just rotate to open its two panels and securely attach it to the left Bracket wing. Follow the steps below to ensure a quick and stable connection. 1) Open th