How to Connect Your Xebec Adapter to Your Laptop. The Xebec Adapter allows for easy setup and compatibility with a range of laptops. Follow these steps to ensure a successful connection to your Tri-Screen 2:. Determine what port you will be using for

How to Connect Your Xebec Adapter to Your LaptopThe Xebec Adapter allows for easy setup and compatibility with a range of laptops. Follow these steps to ensure a successful connection to your Tri-Screen 2:<h3 dir="ltr" id="step-1-connect-the-xebec-adapter-to-your-laptop">Step 1: Connect the Xebec Adapter to Your Laptop</h3><ol><li dir="ltr" style="text-decoration:none;">Determine what port you will be using for the Adapter:<ul><li dir="ltr" style="text-decoration:none;">The Xebec Adapter can connect to either a USB-C or USB-A port.<ul><li>Note: If both of these ports are available on your laptop, use the USB-A port and save the USB-C port for your other Tri-Screen 2 cable connection.</li></ul></li></ul></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Plug in the Xebec Adapter:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">If connecting to a USB-C port, connect the provided USB-A to USB-C adapter to the Tri-Screen 2 Adapter and connect to your laptop.</li><li dir="ltr" style="text-decoration:none;">If connecting to a USB-A port, connect the Adapter to the USB-A port on your laptop.&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-c60859bb-d954-423c-940a-dcf0d56e7f5d-screenshot%202024-10-09%20at%203.26.56%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> </li></ul></li></ol><h3 dir="ltr" id="step-2-connect-the-xebec-adapter-to-the-tri-screen-2">Step 2: Connect the Xebec Adapter to the Tri-Screen 2</h3><ol><li dir="ltr" style="text-decoration: none; font-weight: bold;">Locate the two cables on the other end of the Xebec Adapter:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration: none; font-weight: bold;">One USB-C cable</li><li dir="ltr" style="text-decoration: none; font-weight: bold;">One mini-HDMI cable</li></ul></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Connect both cables to the same side of the Tri-Screen 2:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">Insert the USB-C cable into the USB-C port on the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">Insert the mini-HDMI cable into the mini-HDMI port on the Tri-Screen 2.<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-47442408-5a30-4682-999a-1b6745158de7-screenshot%202024-10-09%20at%203.28.11%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li dir="ltr" style="text-decoration:none;">Note: Be sure to insert the correct cable with the correct port to avoid any chance of damage.</li></ul></li></ol><h3 dir="ltr" id="step-3-download-the-displaylink-driver">Step 3: Download the DisplayLink Driver.</h3><ol><li dir="ltr" style="text-decoration: none; font-weight: bold;">Download the free DisplayLink driver for your operating system.<ol style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;"><a href="https://www.synaptics.com/products/displaylink-graphics/downloads/windows" style="text-decoration:none;">Here for PC/Windows</a></li><li dir="ltr" style="text-decoration:none;"><a href="https://www.synaptics.com/products/displaylink-graphics/downloads/macos" style="text-decoration:none;">Here for Mac</a></li></ol></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Install the driver by following the on-screen instructions.</li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Once installed, restart your laptop to ensure the driver is properly activated.<ol style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">MAC ONLY: after restarting your laptop, Please ensure that screen recording permissions are allowed. Check out the tutorial below for a demo of how to do this:&#xA0;<a href="https://www.youtube.com/watch?v=NeLwRIh84nU" style="text-decoration:none;">https://www.youtube.com/watch?v=NeLwRIh84nU</a>&#xA0;</li></ol></li></ol><h3 dir="ltr" id="step-4-check-the-connection">Step 4: Check the Connection</h3><ol><li dir="ltr" style="text-decoration:none;">After restarting, your laptop should automatically detect the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">If the display does not appear immediately, please ensure the driver is up and running. You will know your driver is running when you see two overlapping grey boxes in your taskbar.<ul><li>Here is what that looks like for Mac:&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2025032718-b91e1216-5b35-4841-b2d4-0eeb1f9aa606-screenshot%202025-03-18%20at%2011.42.11%E2%80%AFam.png" style="width: 502px;" class="fr-fic fr-dib fr-fil"></li><li>Here is what that looks like for PC:&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-d6694e75-3e27-45b3-ae2a-6e334c4ddef6-screenshot%202024-10-09%20at%203.46.23%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li></ul></li><li dir="ltr" style="text-decoration:none;">If you do not see the overlapping boxes and your laptop has already been restarted after downloading, you can just search for DisplayLink Manager within your laptop and then double-click on the application! This should open it up for you.</li></ol><h3 dir="ltr" id="step-5-enjoy-your-tri-screen-2">Step 5: Enjoy Your Tri-Screen 2!</h3>Once the setup is complete, you should be able to use the Tri-Screen 2 seamlessly with your laptop for multitasking and productivity.Troubleshooting Tips:<ul><li dir="ltr" style="text-decoration:none;">Ensure both the USB-C and mini-HDMI cables are securely connected to the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">Confirm that the DisplayLink driver is installed and running.</li><li dir="ltr" style="text-decoration:none;">If the screens aren&#x2019;t connecting correctly, try unplugging and reattaching the adapter or restarting your laptop.</li></ul>Need extra support?If you have any questions or are facing any issues with connecting your Tri-Screen 2 Adapter, please contact us here and a member of our team will help you out!&#xA0;

How do I set up my Tri-Screen 2 Adapter?

You can download the free DisplayLink Driver here for Mac and here for Windows devices! We recommend restarting your laptop after you first install the driver. If you've done so and one screen still shows a "No Signal" or "No Display" message, we rec

You can download the free DisplayLink Driver <a href="https://www.synaptics.com/products/displaylink-graphics/downloads/macos" rel="noopener noreferrer" target="_blank">here for Mac</a> and <a href="https://www.synaptics.com/products/displaylink-graphics/downloads/windows" rel="noopener noreferrer" target="_blank">here for Windows devices!</a> We recommend restarting your laptop after you first install the driver.&#xA0;If you&apos;ve done so and one screen still shows a &quot;No Signal&quot; or &quot;No Display&quot; message, we recommend opening up Applications on your laptop and ensuring that DisplayLink is running. Sometimes, it doesn&apos;t automatically turn on!If you have any other questions about the Adapter, reach out&#xA0;<a href="https://help.thexebec.com/en-US/contact">HERE</a>&#xA0;and we can help you out!

Where do I download the driver for the Adapter?

Still have a question? Our team is here to help!

Return to Xebec Home Page

Xebec

Xebec Tri-Screen Adapter Setup & Support

Setup & Support

Tri-Screen 2 Adapter

How late can I order something for delivery by Christmas Eve?

How long will my recipient have to return a holiday gift?

Why isn’t my discount adding up?

2025 Holiday FAQs

What is Xebec's warranty policy?

What is Xebec's return policy?

How is Extend different from the included warranty?

I have a tax exemption certificate. How do I place a tax-exempt order?

What is a Factory Open-box product?

Do I need to buy the Snap Bracket to use a Snap Screen?

How many accessories can I connect to the Snap Bracket at once?

How does the Snap system connect to my laptop?

Can I trade in my Tri-Screen 2 to get the Snap at a discount?

Can I charge my laptop if I am using all of my USB-C ports for the Snap?

What laptops does Xebec Snap work with?

Does the Snap work on the Microsoft Surface Pro?

What phones are compatible with the Phone Charger & Mount?

What materials are Snap products made out of?

Will I need the Tri-Screen Adapter to connect to the Snap?

What's the difference in the Snap vs. Tri-Screen 2?

What is Pass-Through Charging?

Are the Snap Dual-Screen and the Snap Tri-Screen the same?

I bought a Snap Tri-Screen. Do I need to use both screens at the same time?

What are the Snap Screen tech specs?

Snap Dual-Screen / Tri-Screen

Xebec Snap

What laptops work with the Tri-Screen 3?

Do I need the Tri-Screen 3 Mac Adapter for my laptop?

What are the Tri-Screen 3 Specs?

What is included in my Tri-Screen 3 order?

Do I Need an Adapter or Extension for My Laptop?

Can I use the Tri-Screen 3 Mac Adapter on multiple laptops?

Can the Tri-Screen 3 work with Surface Pro laptops?

Can I trade in my Tri-Screen 2 to get the Tri-Screen 3 at a discount?

Tri-Screen 3 + Tri-Screen 3 Adapter

What are the SoloScreen specs?

What's in the SoloScreen box?

Is it the SoloScreen compatible with my laptop?

Do I need the Adapter with the SoloScreen?

SoloScreen

What are The Keyboard specs?

What's in The Keyboard box?

Can I connect The Keyboard to a phone or tablet?

Can The Keyboard be connected to more than one device at a time?

What do the different buttons on The Keyboard do?

The Keyboard

What are The PowerBank specs?

What's in The PowerBank box?

What can the PowerBank charge?

What do the buttons and ports on the PowerBank do?

The PowerBank

What are the details of the AirStand?

Can I Remove The AirStand Once It Is Applied?

Will The AirStand Cause My Laptop To Overheat?

The AirStand

What are The Mouse specs?

What's in The Mouse box?

What surfaces can I use The Mouse on?

Can I connect the Mouse to a phone or tablet?

What do the buttons on The Mouse do?

The Mouse

Is my laptop compatible with the Tri-Screen 2?

Do I need a Xebec Tri-Screen Adapter with my Tri-Screen 2?

What are the Tri-Screen 2 specs?

What's included in the Tri-Screen 2 box?

Surface Compatibility with the Tri-Screen 2

Tri-Screen 2

Do I need a Tri-Screen 2 Adapter with my Tri-Screen 2?

What are the 10 points of adjustment for the SmartMotion Office Chair?

What are the dimensions/specs for the SmartMotion Office Chair?

Xebec SmartMotion Office Chair

General: Products and Policy FAQs

I have additional questions. Who can I talk to?

How do I setup my Tri-Screen 3?

How do I arrange the Tri-Screen 3 for cursor alignment?

What do I do if my screens are mirrored?

What do the buttons on the Tri-Screen 3 mean?

My audio isn't working when I connect my Tri-Screen 3. How do I fix?

My streaming services like Netflix and YouTube are not working when connected. How to fix?

Tri-Screen 3

How do I connect my Tri-Screen 2?

How can I arrange my screens?

How can I adjust the text size on my screens on the Tri-Screen 2?

How do I increase the brightness or color temperature of the screens on the Tri-Screen 2?

How do I use pass-through charging on the Tri-Screen 2?

My Tri-Screen 2 says "No Signal". What do I do?

My audio isn't working when I connect the Tri-Screen 2. How do I fix it?

Where can I find the Tri-Screen 2 User Manual?

How do I set up my Snap products?

My Snap Bracket keeps falling off of my laptop. What do I do?

How do I connect the Snap Bracket to my Surface Pro?

How do I change the orientation of the screens on the Snap?

How do I arrange Snap Screens for cursor alignment?

I see “No Signal” on one/both Snap Screen(s). What should I do?

What are the Bracket Adapters that were included in my Snap order?

My pass through charging feature on my Snap is not working. What do I do?

My audio isn't working when I connect my Snap. How do I fix?

Snap User Manuals

How do I connect my Stack-Up Mount?

Snap Products

How do I set up my SoloScreen?

I'm connected. How do I change the orientation of the SoloScreen and update the display?