Xebec logo
Xebec logo

All articles

The Keyboard won't turn offUpdated 6 months ago

If The Keyboard won't turn on or is otherwise unresponsive. There are a few things to check. 

1. Ensure The Keyboard is turned on. The On/Off switch is located on the left side of the kickstand of the keyboard. 

2. Check The Keyboard's battery life. It may be out of charge and need to be plugged in. 

While charging, the colored indicator light on the top left of The Keyboard will indicate how full the charge is:

  • Battery Low - Red
  • Charging - Yellow
  • Fully Charged - Green

Still having trouble? Please reach out to us HERE and we'll help troubleshoot!

Was this article helpful?
Yes
No