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If you are having audio issues or no longer hearing any sound from your laptop speakers after installing the Xebec Tri-Screen, have no fear - &#xA0;this is a super simple adjustment!Follow along with the short videos below to adjust your audio output in your laptop&apos;s audio settings.*Please note that the videos only show one specific version of each OS. If the video does not line up with your version of Mac or Windows, you can always reach out to us for more specific set-up instructions.&#xA0;Mac:<iframe width="100%" src="https://www.youtube.com/embed/EpEbeGx2-a8?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> PC:<iframe width="100%" src="https://www.youtube.com/embed/3Tu9Dv8ghbM?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> Still having trouble? Please reach out to us&#xA0;<a href="https://help.thexebec.com/en-US/contact">HERE</a>&#xA0;or&#xA0;<a href="https://www.thexebec.com/pages/schedule-a-call">set up a 1:1 support call</a>, and we&apos;ll help troubleshoot!

If you are having audio issues or no longer hearing any sound from your laptop speakers after installing the Xebec Tri-Screen, have no fear -  this is a super simple adjustment!. Follow along with the short videos below to adjust your audio output in

My audio isn't working when I connect the Tri-Screen 2. How do I fix it?

Setup & Support

Tri-Screen 2

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Are the Snap Dual-Screen and the Snap Tri-Screen the same?

I bought a Snap Tri-Screen. Do I need to use both screens at the same time?

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Snap Dual-Screen / Tri-Screen

Xebec Snap

Is my laptop compatible with the Tri-Screen 2?

Do I need a Xebec Tri-Screen Adapter with my Tri-Screen 2?

What are the Tri-Screen 2 specs?

What's included in the Tri-Screen 2 box?

Surface Compatibility with the Tri-Screen 2

Do I need a Tri-Screen Adapter with my Tri-Screen 2?

Tri-Screen Adapter

What are the SoloScreen specs?

What's in the SoloScreen box?

Is it the SoloScreen compatible with my laptop?

Do I need the Adapter with the SoloScreen?

SoloScreen

What are The Mouse specs?

What's in The Mouse box?

What surfaces can I use The Mouse on?

Can I connect the Mouse to a phone or tablet?

What do the buttons on The Mouse do?

The Mouse

What are The Keyboard specs?

What's in The Keyboard box?

Can I connect The Keyboard to a phone or tablet?

Can The Keyboard be connected to more than one device at a time?

What do the different buttons on The Keyboard do?

The Keyboard

What are The PowerBank specs?

What's in The PowerBank box?

What can the PowerBank charge?

What do the buttons and ports on the PowerBank do?

The PowerBank

What are the details of the AirStand?

Can I Remove The AirStand Once It Is Applied?

Will The AirStand Cause My Laptop To Overheat?

The AirStand

What are the 10 points of adjustment for the SmartMotion Office Chair?

What are the dimensions/specs for the SmartMotion Office Chair?

Xebec SmartMotion Office Chair

General: Products and Policy FAQs

I have additional questions. Who can I talk to?

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My Snap Bracket keeps falling off of my laptop. What do I do?

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How do I arrange Snap Screens for cursor alignment?

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My pass through charging feature on my Snap is not working. What do I do?

Snap User Manuals

How do I connect my Stack-Up Mount?

Snap Products

How do I connect my Tri-Screen 2?

How can I arrange my screens?

How can I adjust the text size on my screens on the Tri-Screen 2?

How do I increase the brightness or color temperature of the screens on the Tri-Screen 2?

How do I use pass-through charging on the Tri-Screen 2?

My Tri-Screen 2 says "No Signal". What do I do?

Where can I find the Tri-Screen 2 User Manual?

What do I do if my screens are duplicated on the Tri-Screen 2?

How do I set up my Tri-Screen Adapter?

Where do I download the driver for the Adapter?

How do I set up my SoloScreen?

I'm connected. How do I change the orientation of the SoloScreen and update the display?

How to connect The Mouse?

How do I remove the Mouse from my computer?

How do I adjust the sensitivity (DPI) of The Mouse?

My Mouse is not connecting or won't turn off

Where can I find The Mouse User Manual?

How do I connect The Keyboard?

How do I enable the function keys?

How do I remove The Keyboard from my computer?

The Keyboard won't turn off

My Keyboard won't connect to my laptop

Where can I find The Keyboard User Manual?

How do I connect my PowerBank?

Why isn't my PowerBank charging my devices?

How do I charge the PowerBank?

Where can I find The PowerBank User Manual?

How do I apply the AirStand?

The Airstand

How do I setup my AirDesk?

The AirDesk

How do I adjust/set up my SmartMotion Office Chair?

Where is the SmartMotion Chair User Manual?

How to Set Up Your Splitter for Mac Laptops

Snap USB-C Splitter - MAC ONLY

What is your shipping policy?

When will my order ship?

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What shipping speeds are available?

Shipping

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Returns/Exchanges

What does Navidium protection cover?

Navidium Shipping Protection

Shipping & Returns/Exchanges

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My order should have shipped by now.

Can I change my shipping address once my order is placed?

Why was I charged tax?

I forgot to add a discount code on my order!

How do I file a claim with Extend?

How do I add Extend Accidental Damage Protection to my order?

Manage Orders

Do bulk orders have special pricing?

Do you offer B2B pricing?

Are Xebec products NDAA Section 889 Compliant?

B2B, Sales & Bulk Orders

What is the SnapDisplay App?

I can't open the SnapDisplay app download.

SnapDisplay App - Mac User Guide

SnapDisplay App - PC User Guide

Snap Display User Guide

Xebec SnapDisplay App

What is your Warranty Policy?

Warranty

I lost my cables, can I get new ones?

Replacement Parts

My audio isn't working when I connect the Tri-Screen 2. How do I fix it?Updated 2 months ago