I sent my order back. When will I get my refund?Updated 12 hours ago

🌴 Free Yourself Week: July 1 to July 7
Our team is taking a well deserved break for Free Yourself Week. During this time, live support and setup assistance will be unavailable. If you don't find the answer you're looking for in this article, feel free to submit a support request. We'll be back on Tuesday, July 8, and will respond to all messages as quickly as possible.

Please allow 14 days from the time your return is delivered to Xebec for your return to be processed. If it's been longer than 14 days, please reach out to us, as we can provide information to you to share with your bank in the event the refund has not been processed correctly on their end! 

For additional details, check out our Return Policy.