Can I change my shipping address once my order is placed?Updated 10 days ago
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As noted in our shipping policy, we offer a self-service feature to change your shipping address (within the original destination country) within 45 minutes of placing the order. Once your order has been placed, you'll see a map view of the delivery address on the confirmation screen; you can also access this page from within the order confirmation email. You'll see the shipping address in the section below the map, alongside the "Change Shipping Address" button.
Please ensure your order confirmation page reflects the updated address once you've clicked "Confirm New Shipping Address"!

Note that address changes are not possible after this 45-minute window, as orders move through the fulfillment process and receive the shipping label quickly.