How to Connect Your Xebec Adapter to Your Laptop. The Xebec Adapter allows for easy setup and compatibility with a range of laptops. Follow these steps to ensure a successful connection to your Tri-Screen 2:. Determine what port you will be using for

How to Connect Your Xebec Adapter to Your LaptopThe Xebec Adapter allows for easy setup and compatibility with a range of laptops. Follow these steps to ensure a successful connection to your Tri-Screen 2:<h3 dir="ltr" id="step-1-connect-the-xebec-adapter-to-your-laptop">Step 1: Connect the Xebec Adapter to Your Laptop</h3><ol><li dir="ltr" style="text-decoration:none;">Determine what port you will be using for the Adapter:<ul><li dir="ltr" style="text-decoration:none;">The Xebec Adapter can connect to either a USB-C or USB-A port.<ul><li>Note: If both of these ports are available on your laptop, use the USB-A port and save the USB-C port for your other Tri-Screen 2 cable connection.</li></ul></li></ul></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Plug in the Xebec Adapter:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">If connecting to a USB-C port, connect the provided USB-A to USB-C adapter to the Tri-Screen 2 Adapter and connect to your laptop.</li><li dir="ltr" style="text-decoration:none;">If connecting to a USB-A port, connect the Adapter to the USB-A port on your laptop.&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-c60859bb-d954-423c-940a-dcf0d56e7f5d-screenshot%202024-10-09%20at%203.26.56%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> </li></ul></li></ol><h3 dir="ltr" id="step-2-connect-the-xebec-adapter-to-the-tri-screen-2">Step 2: Connect the Xebec Adapter to the Tri-Screen 2</h3><ol><li dir="ltr" style="text-decoration: none; font-weight: bold;">Locate the two cables on the other end of the Xebec Adapter:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration: none; font-weight: bold;">One USB-C cable</li><li dir="ltr" style="text-decoration: none; font-weight: bold;">One mini-HDMI cable</li></ul></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Connect both cables to the same side of the Tri-Screen 2:<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">Insert the USB-C cable into the USB-C port on the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">Insert the mini-HDMI cable into the mini-HDMI port on the Tri-Screen 2.<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-47442408-5a30-4682-999a-1b6745158de7-screenshot%202024-10-09%20at%203.28.11%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li><li dir="ltr" style="text-decoration:none;">Note: Be sure to insert the correct cable with the correct port to avoid any chance of damage.</li></ul></li></ol><h3 dir="ltr" id="step-3-download-the-displaylink-driver">Step 3: Download the DisplayLink Driver.</h3><ol><li dir="ltr" style="text-decoration: none; font-weight: bold;">Download the free DisplayLink driver for your operating system.<ol style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;"><a href="https://www.synaptics.com/products/displaylink-graphics/downloads/windows" style="text-decoration:none;">Here for PC/Windows</a></li><li dir="ltr" style="text-decoration:none;"><a href="https://www.synaptics.com/products/displaylink-graphics/downloads/macos" style="text-decoration:none;">Here for Mac</a></li></ol></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Install the driver by following the on-screen instructions.</li><li dir="ltr" style="text-decoration: none; font-weight: bold;">Once installed, restart your laptop to ensure the driver is properly activated.<ol style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">MAC ONLY: after restarting your laptop, Please ensure that screen recording permissions are allowed. Check out the tutorial below for a demo of how to do this:&#xA0;<a href="https://www.youtube.com/watch?v=NeLwRIh84nU" style="text-decoration:none;">https://www.youtube.com/watch?v=NeLwRIh84nU</a>&#xA0;</li></ol></li></ol><h3 dir="ltr" id="step-4-check-the-connection">Step 4: Check the Connection</h3><ol><li dir="ltr" style="text-decoration:none;">After restarting, your laptop should automatically detect the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">If the display does not appear immediately, please ensure the driver is up and running. You will know your driver is running when you see two overlapping grey boxes in your taskbar.<ul><li>Here is what that looks like for Mac:&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-15b900b4-c734-48d1-b3e7-4e89c737b4bb-screen_shot_2024-01-19_at_12.51.28_pm-6f311614-b60a-4a67-b9eb-98bdaf528faf.png" style="width: 629px;" class="fr-fic fr-dib fr-fil"></li><li>Here is what that looks like for PC:&#xA0;<img src="https://attachments.gorgias.help/VR1W92RYGv6M8yBk/hc/ZPB9rx1vpE6WVa3O/2024100919-d6694e75-3e27-45b3-ae2a-6e334c4ddef6-screenshot%202024-10-09%20at%203.46.23%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"></li></ul></li><li dir="ltr" style="text-decoration:none;">If you do not see the overlapping boxes and your laptop has already been restarted after downloading, you can just search for DisplayLink Manager within your laptop and then double-click on the application! This should open it up for you.</li></ol><h3 dir="ltr" id="step-5-enjoy-your-tri-screen-2">Step 5: Enjoy Your Tri-Screen 2!</h3>Once the setup is complete, you should be able to use the Tri-Screen 2 seamlessly with your laptop for multitasking and productivity.Troubleshooting Tips:<ul><li dir="ltr" style="text-decoration:none;">Ensure both the USB-C and mini-HDMI cables are securely connected to the Tri-Screen 2.</li><li dir="ltr" style="text-decoration:none;">Confirm that the DisplayLink driver is installed and running.</li><li dir="ltr" style="text-decoration:none;">If the screens aren&#x2019;t connecting correctly, try unplugging and reattaching the adapter or restarting your laptop.</li></ul>Need extra support?If you have any questions or are facing any issues with connecting your Tri-Screen 2 Adapter, please contact us here and a member of our team will help you out!&#xA0;

How do I set up my Tri-Screen Adapter?

You can download the free DisplayLink Driver here for Mac and here for Windows devices! We recommend restarting your laptop after you first install the driver. If you've done so and one screen still shows a "No Signal" or "No Display" message, we rec

You can download the free DisplayLink Driver <a href="https://www.synaptics.com/products/displaylink-graphics/downloads/macos" rel="noopener noreferrer" target="_blank">here for Mac</a> and <a href="https://www.synaptics.com/products/displaylink-graphics/downloads/windows" rel="noopener noreferrer" target="_blank">here for Windows devices!</a> We recommend restarting your laptop after you first install the driver.&#xA0;If you&apos;ve done so and one screen still shows a &quot;No Signal&quot; or &quot;No Display&quot; message, we recommend opening up Applications on your laptop and ensuring that DisplayLink is running. Sometimes, it doesn&apos;t automatically turn on!If you have any other questions about the Adapter, reach out&#xA0;<a href="https://help.thexebec.com/en-US/contact">HERE</a>&#xA0;and we can help you out!

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